Head of Fees and Credit Control

About the Role

Ivy Rock Partners is delighted to be working with a prestigious London-based university to recruit an Interim Head of Fees and Credit Control. This is a vital leadership role within the finance team, offering the opportunity to shape and oversee the university’s fees and bursaries operations. You’ll be responsible for ensuring the accuracy of student financial records, spearheading income collection strategies, and managing a dedicated team to deliver a first-class service. This interim position is ideal for a strategic thinker with a hands-on approach, someone who thrives in collaborative environments, and who is eager to drive improvements and embed robust processes.

Key Responsibilities

• Leadership: Manage and lead the Fees and Bursaries team, fostering a culture of excellence and collaboration.
• Data Integrity: Ensure the accuracy of student financial records, supporting statutory reporting and funding returns.
• Fee Strategy: Develop and implement tuition fee policies, collaborating with senior stakeholders to align with strategic objectives.
• Debt Management: Oversee the student debt collection process, ensuring timely income collection and maintaining strong relationships with external agencies.
• Stakeholder Collaboration: Work closely with ICT, Registry, and other departments to enhance systems and processes.
• Compliance & Governance: Ensure all procedures align with higher education regulations and best practices.
• Team Development: Support the professional growth of your team, ensuring they are equipped to adapt to evolving university needs.

About You

You will bring a proactive and forward-thinking approach to the role, coupled with the ability to lead through change. Key skills and attributes include:

• Proven experience managing multi-disciplinary teams within a finance or education setting.
• Strong understanding of student financial processes, fee-setting strategies, and record systems (higher education sector experience is advantageous).
• Excellent communication and stakeholder management skills. · A track record of driving operational improvements and embedding change.
• Competency in IT systems, including Excel and student records platforms.

Why Join?

This is a unique opportunity to play a pivotal role in shaping the financial operations of a leading university. You’ll work closely with senior leadership to ensure financial sustainability while delivering exceptional service to students and stakeholders.

Please get in touch with Megan Hunter for a confidential conversation about the role.